Author name: Richard

When your small business start to struggle for sales, what is your reaction? Do you sit back and analyse, look through the patterns of production and sales consider carefully your marketing and lead generation strategy, consider what you’ve been doing that’s worked. Do you look at your website analytics, consider your joint venture partners, think […]

I don’t know what’s going on in retail. If Arcadia group rumours are true then the whole sector would appear to be a lot worse off than one dare admit. Shopping habits are changing, plenty of people are now moving to online purchases instead of trapsing around the high street on cold and windy days

I must admit that I have been a little bit addicted last week and this. The goings on in Parliament and also in  Europe have been interesting or maybe that’s me being masochistic? Answers on a postcard to that one please. It does seem,  that for whatever reason, our Prime Minister is unable to not

Do you have an interesting new product or service? Perhaps it’s completely new or maybe a new idea on an old theme. Provided you want to start selling it face to face or even online I can help you. Really, I promise to give you the heads on on an ideal sales system and the

“When you are ready for the naked truth, balls out honesty to increase sales for your  business you’ll need to know that it isn’t science but is systems and effort – I support you with both.” Richard Smith I am an experienced sales professional with digital – offline skills, who works with small and medium-sized

Chatting to one of my Ninja’s last week (I run a small business mentoring group call the “Ninjas”) and we had an interesting conversation about working patterns and what hours she should work in her business and whether or not it was worthwhile her having flexible opening times in order to maximise sales.  My response

Unusual one today, off my normal topic – but this one is important. Why Is There A Need For Security Of Your Data? The bad guys and what they are up to, the good guys what they are doing. Passwords. Secure browsing.What are your options when it comes to secure browsing and secure communication? Encryption.

It has taken me a few years to get my thinking together around this environmental – pollution – save the planet issue, but I think I’ve finally nailed it. It’s all about micro action, and it’s these that will solve many of the problems we are facing. Wherever we look on this tiny planet of

In this issue of the podcast – 2019 – What is next, what can you do? Your Retail Environment – what is yours like? – what needs creating? -The NEXT Model – with concessions like Paperchase, Virgin and Costa Making it easy. Offline – online / Online – offline Click and collect – paid in

Show notes – Parental Advisory and all that. 2018 – a Dire Year For Anyone Selling Anything. You know that many parts of your biz are not working like they were – or perhaps you feel the need to create something bespoke for those top end customers – who spend the mega bucks on the