Author name: Richard

The Zero Moment of Truth (And Why Your Online Presence Actually Matters) If you run a small business, this one is for you. What I Do Before I Meet a Client Before I ever sit down with a client, I do two simple things. First, I Google them. I look at their website. I see […]

AI Is the Tool. The Fundamentals Still Win. Welcome to this episode of the podcast. In this session, I want to reset how we think about artificial intelligence and small business. I am positive about AI. I believe it will be one of the biggest shifts small business owners experience over the next few years.

In this episode, the focus is artificial intelligence without the nonsense. AI is not sold as a miracle. It is treated as what it actually is. A tool. The discussion looks at how small business owners can use AI in a practical way. Not in the cloud. Not as a gimmick. But as a controlled

Steal Like a Professional. Borrow What Works. Build What Sells. Summary This episode is about borrowing ideas, not nicking work. Every market is crowded. Whatever you sell, someone else sells something similar. Often cheaper. Often louder. That is normal. That is how markets work. Instead of pretending you must be “original,” look at what already

Most people know me for business development. Fewer know my background is financial services. I spent over 30 years in that industry. One thing became very clear early on. Most people have serious mental blocks around money, work, and investing. There is no magic switch. No instant fix. Anyone selling that is lying. But there

Welcome back to the podcast. I’m Richard Smith. Today I want to talk to small business owners about the future. Not in a sci-fi way. In a practical, pay-the-bills way. Things are changing. Fast. Look at war. Ukraine is the obvious example. Wars used to be fought with soldiers, tanks, planes, and shells. People on

This is the first podcast of 2026. And yes, we have arrived. If you run a small business, this is for you. The aim of this podcast is simple.I take what I do every day with small business clients and strip it down into something useful.No theory. No noise. Just what works. Let’s get the

Welcome to the second of this months podcast. Often asked how I help my small business customers get the results they get? This podcast will help. If you want hands-on help for your small business, head to www.smallbusinessninja.co.uk. One of the questions I get asked a lot is how I actually do what I do,

in this short podcast we talk about why your business may be start and what you can do about it, we have some options for you to focus on and of course some simple solutions. But that’s a problem with simple solutions isn’t it? They never are but here I am to give you some

In today’s podcast, I’m talking about  some important things for small business owners – in particular those of you that work in your own show (business) As small business owners, we often start the day fighting fires, staring at the “burning embers” of yesterday’s problems. This leads to overwhelm, analysis paralysis, and the feeling that